The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Copyright
  • All content appearing on this Web site is the property of:

    Sandra Sirles

    Copyright © 2012-2022 Sandra Sirles. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2012-2022 Sandra Sirles. All rights reserved.


  • Trademarks
  • All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Sandra Sirles. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Sandra Sirles or any third party, except as expressly granted herein.


  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Sandra Sirles and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Sandra Sirles believes that customer conduct violates applicable law or is harmful to the interests of Sandra Sirles and its subsidiaries.


  • Privacy Policy
  • Sandra Sirles is committed to protecting your privacy. We will not sell or disclose any information that identifies you to a third party without your prior approval. We may use the information we collect to periodically notify you about new services or special offers we think you'll find valuable. 

    Sandra Sirles does not sell, trade, or rent your personal information to others.

     



  • Shipping & Delivery
  • USA.
    JEWELRY SHIP: USPS Sm. Flat Rate Box with tracking # - USA orders only!
    This usually takes 3-7 business days to arrive once shipped.                                                                                                          
  • TOOLS SHIP: USPS Sm. Flat Rate Box with tracking # This usually takes 3-7 business days to arrive once shipped.

     
  • **I cannot be responsible for unexpected postal service delays. Unfortunately, the Postal Service does not guarantee delivery times for first class or priority mail.


  • INTERNATIONAL ORDERS

    Unfortunately, I have no control over international shipping delivery times, nor can I get any kind of tracking information for you or me or time estimate, again....
    *International shipping takes any where from 2-6 weeks depending on Customs.*
    Each country's customs are different and I have asked the post office about tracking and I have been told there is NO tracking for international shipping available.
    I cannot be held responsible for any Customs Fees your country will charge when the package enters your country. The customer is responsible for any Customs Fees.
    I am not responsible for lost packages, once it leaves my hands at shipping time...I have no control over it any more.


    • JEWELRY- All of my jewelry is made to order, Items are shipped within 4 to 7 business days of receiving payment.

      Customers will be notified if a delay is expected.

      All purchases are wrapped and placed in a padded envelope or box for safe and secure delivery.

    • TOOLS- All of my Tools are made to order, Items are shipped within 2-1/2 to 4 business weeks of receiving payment.

      Customers will be notified if a delay is expected.

      All purchases are wrapped and placed in a padded envelope or box for safe and secure delivery.

    • International
    • Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.

      Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. Sandra Sirles is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.


    • Sales Tax
    • Sandra Sirles charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.

      Virginia Residents must pay 5.3% sales tax on all purchases. Out of state orders are not subject to sales tax.



Return & Refund Policy

Return within 20 days of purchase.

ALL OUR PRODUCTS ARE MADE TO ORDER. PLEASE ORDER WISELY!

If you have problems or concerns with a purchase, please let us know by email. We will do our best to be sure you are satisfied or will refund you for your purchase upon return of the product within 20 days of purchase. (minus shipping and 30% re-stocking fee)

We will only accept items that are returned without signs of wear and tear; items used outside of their intended use and our recommended guidelines are not refundable (see product descriptions for more information).

NO REFUND OR EXCHANGES ON SALE ITEMS, PAIRING OF THE ARTISTS BOX OR BOXES OF ANY KIND.

If a product arrives and you decide you do not want it, but want a refund, you are responsible for the cost of shipping it back to us.

If a product is defective, we will send a replacement part for free upon return of the product.


Restocking Fee

ALL PRODUCTS RETURNED ARE SUBJECT TO A 30% RE-STOCKING FEE.

A refund of the original purchase price (minus shipping and 30% re-stocking fee) will be provided only if the item has no signs of wear and tear. (Please include a note with your order and include your name, address and why you are returning the item).

If a product arrives and you decide you do not want it, but want a refund, you are responsible for the cost of shipping it back to us. ALL PRODUCTS RETURNED ARE SUBJECT TO A 30% RE-STOCKING FEE. A refund of the original purchase price (minus shipping and 30% re-stocking fee) will be provided only if the item has no signs of wear and tear.

(Please include a note with your returned order and include your name, address and why you are returning the item).

If a product is defective, we will send a replacement part for free upon return of the product.



  • Miscellaneous
  • VOID WHERE PROHIBITED:
    Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. Sandra Sirles and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.

    GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of Sandra Sirles shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.

    MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and Sandra Sirles with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and Sandra Sirles with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by Sandra Sirles. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.